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Free Shipping (UK mainland) for orders over £20

Frequently Asked Questions

If you can't find the answer to your question, please message us from our website, email us at hello@drinkdroplets.com or send us a direct message on Instagram (@FountDrinks).

Product

Advice from specialists. Extensive research on ingredients. Numerous iterations and experiments to get the recipes just right.

No. If you feel unwell, consult your doctor immediately.

If you suffer from any medical condition, please seek advice from your medical practitioner prior to consuming these products.

If you feel unwell at all, please discontinue use and seek medical advice.

These products are not recommended if you are pregnant or breast feeding. Consult your doctor before using them.

No. None. The only sugar is that which is naturally occurring within the fruit and botanical ingredients (0.4-0.5g per serve).

No. None.

6 months from manufacture date unopened and 2 months after opening.

No. The products are all stable and safe to be stored at room temperature.

Great for keeping on the kitchen counter, your office desk or in your hand bag, backpack or gym bag.

The products are all gluten free. They are not kosher or halal certified.

These products are all suitable for vegetarians and vegans.

Yes. At 50ml, the bottles are all within the regulation size for liquids in hand luggage.

Approach for the Planet

Our product was designed to start to put an end to the lunacy of drinks companies trucking water around the world to places with perfectly drinkable tap water.

All materials are recyclable and readily recycled.

No single-use plastics. 

Our bottles are made from glass. Glass recycling is well established and readily available across the UK. Including your bottles in your regular glass recycling is more energy efficient than returning the glass bottles to us for cleaning and re-filling.

We will continue to monitor this and if this changes we will look to introduce a return-and-refill loop.

Ordering and Subscribing

Product availability: By subscribing you are able to ensure that you will have access to the product from our small-batch production runs.

We will always do our best to have product available, but we cannot guarantee this for our customers who purchase on an ad hoc basis.

Savings: We will always make sure that our subscribers get a good deal. Over the coming months our UK-based subscribers will all be getting free shipping for orders of more than one bottle.

By having a subscription you allow us to better anticipate demand, avoiding over producing and creating waste.

You are able to edit or pause your subscription yourself at any time - just go here. You can cancel your subscription after 3 purchases.

Any questions? Email us at hello@fountdrinks.com

No. If you are not home, the package can be left in a pre-arranged safe place that you can nominate in the Delivery Instructions section of the Shopping Cart.

Alternatively, many workplaces now allow employees to have parcels delivered to the office.

Yes we do. Either make the order to your office online, or email us at hello@fountdrinks.com.

Absolutely! You can purchase any of our products online for somebody else on either a one-off or subscription basis. Just make sure you use their name and address in the Shipping Details section.

You can also send them a Gift Card that they can use towards their purchases by clicking here.

What a great way to show someone that you care for their health and wellbeing.

Orders are despatched within 1-2 days or the order being made. Delivery to UK addresses typically takes a further 1-3 days depending on the pressures in courier network.

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